See it in action
One social inbox for every conversation
Manage comments and messages from Instagram, Facebook, and TikTok in one place, without jumping between apps.
Bring your community even closer
Unified Inbox
Keep up with every conversation
Comments and DMs land in one inbox, making it easier to stay on top of engagement and respond on time.
Start replying faster
Multi-platform coverage
Manage every platform from one place
See conversations from Instagram, Facebook, and TikTok on one screen instead of bouncing between tabs all day.
Bring it together
Faster response workflows
Make every reply a team effort
Assign and track messages so ownership stays clear, responses stay timely, and no conversations is missed.
Set up your team
Ready to manage it all
in one place?
Explore all of our social media tools
Analytics
Turn every post into clear social media analytics that show what's working.
Explore analytics
Competitive benchmarking
Competitor analysis, benchmarking, and social listening in one place.
Explore benchmarking
Social Workflow
Manage your social media workflow from planning and approvals to publishing, engagement, and reporting.
Explore social workflow
Scheduling
Schedule social media posts across multiple platforms from one visual calendar.
Explore scheduling
Frequently asked questions.
A social media inbox brings comments and messages from multiple platforms into one place, so you can track and respond to engagement without logging into each app separately.
Social Inbox brings together Instagram and Facebook direct messages with comments from Instagram, Facebook, and TikTok, all in one place. Direct messages are currently only supported for Instagram and Facebook, while comments are supported across all three platforms.
No. Social Inbox is only available on Growth and Scale plans. It replaces Conversations, Later's previous tool for managing Instagram, Facebook, and TikTok interactions.
Yes. You can open any conversation, type your response, and reply in real time, so you don't need to switch over to each platform's own app to keep up with engagement.
Multiple team members can manage the Social Inbox together by replying to DMs and managing comments. However, Account Owners can’t currently restrict individual Members’ access to the Social Inbox.
Social media inbox: manage Instagram, Facebook & TikTok engagement in one place
See how to manage comments and messages from every platform in one inbox, so your team can reply faster and never miss a conversation.