You Can Finally Reply to Instagram Direct Messages from Your Desktop
Responding to your Instagram DMs is about to get easier, faster, and more efficient!
Facebook just announced that it’s rolling out the ability to receive and respond to Instagram DMs from your Facebook Page Inbox!
In the coming weeks, Facebook Page admins will be able to manage all of their Messenger and Instagram Direct messages from a single, unified location. Which is great news if you’re managing conversations and engaging with your audiences across both platforms!
Ready to learn more? Here’s everything you need to know about Facebook’s new Pages inbox:
How to Respond to Instagram DMs on Facebook
With Facebook’s new unified Pages inbox, you’ll be able to respond to messages from both Facebook Messenger and Instagram!
Once you get access to the feature, you’ll see options for both “Messenger” and “Instagram Direct” when you open your Facebook Pages inbox.
Start by opening your Facebook Page and clicking Inbox at the top of the screen.
On the left side of your screen, you should see options for both Messenger and Instagram Direct.
When you open Instagram Direct tab, you can view and respond to all your Instagram DMs.
The new unified inbox will also be available on mobile through the Pages Manager app, making it easier to respond to messages even when you’re on the go!
Need some advice on how to manage your Instagram DMs more efficiently? Check out 6 tips on how to manage your Instagram DMs!
What Facebook’s New Pages Inbox Means for Businesses
Receiving a healthy influx of direct messages on Instagram and Facebook is a great indication that your audience is engaged with your brand and the content that you’re posting.
But splitting your attention between both Facebook and Instagram messaging platforms (and other platforms too!) can be time-consuming and difficult to monitor. Now, you’ll be able to quickly respond to comments and inquiries from a single location!
This is sure to speed up your workflow and facilitate better communication with your audience — especially during busy times like sales events and promotions.
But beyond saving you time and energy, Facebook’s integration of Messenger and Instagram Direct also hints at (potentially) bigger things to come.
The New York Times recently reported on Facebook’s goal to build a deeper integration between Instagram Direct, Facebook Messenger, and WhatsApp — possibly bringing all three under a single roof.
While the plan is still in its early phases (according to Zuckerberg, they’re still a year or more away from completion), Facebook’s new unified Pages inbox might be the first step in that process.
Plus, Facebook recently announced that it was beta testing the ability to view your Instagram Account analytics directly on Facebook — a big move that could signal that Facebook is planning to invest even more into analytics in 2019. Watch this space!
What do you think of Facebook’s new unified inbox? Let us know in the comments!
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